FREQUENTLY ASKED QUESTIONS
Springer Décor is a B2B wholesale platform that connects retailers with a wide range of high-quality products at competitive prices. We offer a diverse catalog of products, including Planters, Plant Soil, Soil Granules, Home Décor, Outdoor Décor, Birdhouse, etc. sourced from reliable manufacturers and suppliers.
To become a registered buyer, simply click on the "Sign Up" button on our homepage. Fill in the required information, including your business details and contact information. Once your account is approved, you will have access to our wholesale catalog and pricing.
We cater to a variety of businesses, including retailers, e-commerce stores, distributors, and more. Whether you are a small local business or a larger enterprise, our platform is designed to meet the wholesale needs of a diverse range of clients.
Yes, we understand the importance of quality assurance. You can request samples of our products before placing a bulk order. Contact our customer support team to discuss your specific needs, and they will guide you through the sample request process.
Once you are logged into your account, browse our catalog and add the desired products to your cart. Proceed to the checkout, where you can review your order and choose your preferred payment method. After successful payment, your order will be processed, and you will receive a confirmation email.
The minimum order is 200$. There are also product-specific minimum quantities that are usually set by the packaging requirement.
We accept various payment methods, including credit/debit cards, bank transfers, and other secure online payment options. Details on accepted payment methods will be provided during the checkout process. Please feel free to contact us with payment arrangements.
We work with major shipping companies. When you place an order, we will compare the shipping rate for all the options with a third-party broker and choose the most cost-efficient company. If you do have your preferred courier, please let us know by filling out additional information during the check out process or contact us directly.
Our return policy is designed to ensure customer satisfaction. If you receive damaged or defective items, please contact our customer support team within 48 hours of receiving your order. We will guide you through the return process and arrange for a replacement or refund as necessary.
Once you Sign up for a new account. You will be automatically assigned an account manager. For any inquiries, assistance, or concerns, you can contact your account manager directly or give us a call at 1888-279-2226 or email us at info@springerdecor.com
