Frequently Asked Questions (FAQ)

1. What types of products do you sell?
We sell a variety of products including planters, pots, plant accessories, home decor items, rare plants, and more. We also offer custom gift sets and workshops.

2. Do you offer international shipping?
Yes! We offer international shipping. Please contact us for specific shipping rates to your location.

3. Can I return or exchange my items?
Yes, we accept returns and exchanges within 30 days of receiving your order. Please visit our Shipping & Returns page for more details.

4. How do I track my order?
Once your order has been shipped, you will receive an email with tracking information. You can track your order via our Order Tracking page.

5. Do you offer gift wrapping?
Yes! We offer gift wrapping for select items. Please contact us to request this service.

6. Can I change or cancel my order?
If you need to modify or cancel your order, please contact us as soon as possible. We can make changes if the order hasn’t been processed or shipped yet.

7. Do you offer wholesale pricing?
Yes, we offer wholesale pricing for businesses. Please contact us at wholesale@springerdecor.com for more information.